Best review management software for local businesses

A dental phone system with missed-call text in the base plan. A plumber is shopping the wrong aisle.

From $199/mo · Crew score 7.5/10 · Best for: A US or Canada dental, optometry, vet, or specialty-medical office replacing its PBX. Not a plumber, not a salon, not a law firm.

Agency local SEO with a human citation desk. The homepage 'from $31' is not what the card charges.

From $41/mo · Crew score 7/10 · Best for: Agencies, and a one-shop that wants Map Pack tracking plus citations it owns. Not a $20 listings hose.

Set-and-forget review asks at $75 a month. The drip works. The parent company is the risk.

From $75/mo · Crew score 7/10 · Best for: One-location home-service shops on Jobber or Housecall Pro that just want more Google reviews

One-time citation building you keep. Plan on four to six weeks, and only about 30 percent will be live when they send the report.

From $399 · Crew score 7/10 · Best for: A US shop with dirty NAP that will wait, or an agency that wants the citation finder. Not a monthly listings hose.

Dentrix booking overlay. Quote-only. Homepage says no long-term contracts. The MSA auto-renews.

From Custom · Crew score 6.5/10 · Best for: A dental or medical office that wants real-time PMS online booking plus text and forms, and will keep its phones. Not a plumber, salon, or law firm.

Missed-call text-back and review texts that work, sold on a 12-month hook you cannot casually leave.

From Custom · Crew score 6.5/10 · Best for: High-volume home services, auto, or multi-location shops that will actually live in the inbox

The multi-location reviews-and-listings suite. A one-truck shop should not be on this contract.

From Custom · Crew score 6/10 · Best for: Multi-location dental, franchise, or home-service groups that need reviews and listings in one dashboard

The FAQ says cancel today. The terms still look like a 12-month auto-renew. List price is $799 a month.

From $799/mo · Crew score 6/10 · Best for: A plumber who wants reviews, missed-call text-back, and an AI front desk in one bundle, and who gets cancel terms in writing that match the FAQ.

The pricing page shows $99. Month-to-month is $124. NiceJob is $75 and talks to Jobber.

From $124/mo · Crew score 6/10 · Best for: An agency white-labeling reviews, or a multi-location brand already in Salesforce. Not a one-truck plumber.

Chain review inbox. You book a demo. NiceJob is the $75 Google drip.

From Custom · Crew score 6/10 · Best for: Corporate or franchise marketers running tens to hundreds of locations. Not a one-shop plumber, dentist, salon, HVAC truck, or solo law firm.

Lehi patient comms. The live price page has no dollars. Sales promised cancel-anytime.

From Custom · Crew score 6/10 · Best for: A dental, vision, or medical office that will keep its phones and wants PMS-synced recall plus review asks. Not a plumber, salon, or law firm.

Hand-the-phone video testimonials. Demo-gated. Google stars still live at NiceJob.

From Custom · Crew score 6/10 · Best for: A shop that will hand a phone to a happy customer for video as marketing content. Not a plumber shopping Google stars.

Public $99 listings and reviews. Print Yellow Pages is a different contract, and 2026 BBB still bills after a written go-down.

From $99/mo · Crew score 6/10 · Best for: A Jobber shop that wants listings plus review asks and will refuse print, Boosts, and a six-month lock. Not a receptionist, not a Jobber replacement.

Berlin listings for 50-plus locations. Pricing is a demo. GEO Studio $109 is not the hose.

From Custom · Crew score 6/10 · Best for: An HQ marketer running tens to thousands of locations. Not a one-shop plumber, dentist, salon, HVAC shop, or law firm.

Enterprise listings and a knowledge graph. The leftover PowerListings page still prints $199 a year.

From Custom · Crew score 6/10 · Best for: A 50-plus location brand that needs one knowledge graph across 200-plus publishers. Not a one-shop plumber, dentist, or salon.

Internet Brands recall and reviews. The 60-day trial is billed from day one.

From Custom · Crew score 5.5/10 · Best for: A vet, salon, or medical office already on a supported PMS that was quoted the IB bundle. Not a plumber. Not a dentist shopping a phone.

Agency local listings with a new $49 Solo plan. Help still talks like annual auto-renew.

From $49/mo · Crew score 5.5/10 · Best for: An agency stacking locations, or a one-shop that wants listings plus review asks and will watch cancel. Moz Local is cheaper if you only need NAP.

Listings and reviews for 50-plus locations. The pricing form will still quote a one-shop plumber.

From Custom · Crew score 5/10 · Best for: Corporate or franchise marketers running tens to thousands of locations. Not a one-shop plumber, dentist, or salon.

Same $99 / $124 cards as GatherUp. New demos get sent to GatherUp. A plumber should not be here.

From $124/mo · Crew score 5/10 · Best for: An agency already logged into grade.us/signin. Not a one-shop, and not a new 2026 buyer.